Refund Policy

30-day money-back guarantee

We want you to be fully satisfied with Capgrown. If you are not happy with your paid subscription for any reason, you may request a full refund within 30 days of your original purchase date.

How to request a refund

The easiest way to request a refund is through our payment provider, Paddle:

• Visit paddle.net and use your order email to locate your transaction.
• Or email us directly at matt.monjan@infusedu.com with your order details and we will coordinate the refund with Paddle on your behalf.

Refund eligibility

• Refunds apply to the first 30 days of any paid subscription (monthly or annual).
• After 30 days, subscriptions can be cancelled at any time but are not eligible for a refund for the current billing period.
• District and school purchase orders (POs) are handled separately under the terms agreed in the PO. Contact us for PO-specific refund requests.
• We do not offer partial refunds for unused portions of a subscription period.

Processing time

Refunds are typically processed within 5–10 business days. The time it takes for the funds to appear in your account depends on your payment method and bank.

Contact us

Questions about refunds? Email matt.monjan@infusedu.com and we will help you out.